You may return an item if we sent the wrong item in error. There can be no sign of wear, incorrect treatment or alteration of the item.You must contact us about a return within 5 days of the day you receive your order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.
We can ship to US addresses only at this time.
All orders are sent via USPS first class for up to 12 ounces and priority for over 12 ounces. Tracking numbers are provided for all orders. We are not responsible for the order once the shipper takes possession of it so if you want shipping insurance it can be added. To purchase shipping insurance click that category on the home page.
Please also note that the shipping rates for most items are weight-based. The weight of any such item can be found on its detail page. Shipping charges start at $4.50 for 1-4 ounces.